Senior Executive / Assistant Manager, Information Technology (End User Support)

Pasona · 📍 Canggu,Ubud,Denpasar,Jimbaran,Nusa Dua,Kuta,Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
USD 5000 - 6000
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📋 Tanggung Jawab Pekerjaan

Manage and oversee the IT team, ensuring that all IT services are running efficiently and effectively.,Provide end user support, troubleshooting technical issues, and ensuring that our employees have the tools and resources they need to do their jobs.,Develop and implement IT policies and procedures to ensure the security and integrity of our IT infrastructure.,Monitor and analyze IT performance metrics to identify areas for improvement and implement solutions.,Stay up-to-date with the latest IT trends and technologies, and ensure that our IT infrastructure is equipped with the latest tools and resources.,Provide training and support to employees on the use of IT tools and resources.,Collaborate with other departments to ensure that IT services are aligned with the overall business goals and objectives.,Ensure that all IT services are compliant with relevant laws and regulations.

🎓 Kualifikasi & Syarat

Bachelor's degree in Information Technology, Computer Science, or a related field.,Minimum of 5 years of experience in a similar role, with a proven track record of success.,Strong knowledge of IT infrastructure, including hardware, software, and networking.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical staff.,Ability to work well under pressure and meet tight deadlines.,Familiarity with ITIL or other IT service management frameworks is a plus.,Familiarity with cloud computing and virtualization technologies is a plus.

🛠️ Keahlian

IT infrastructure managementEnd user support and troubleshootingIT policy and procedure developmentIT performance monitoring and analysisIT training and supportIT service managementCloud computing and virtualization
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