Account Manager (Mekari Qontak) - SaaS Sales & Client Success

Join Mekari Qontak, Indonesia’s leading Software-as-a-Service (SaaS) company, and become a key driver of our growth as an Account Manager. At Mekari, we empower businesses with cutting-edge solutions like Mekari Jurnal, Mekari Talenta, and Mekari Qontak, revolutionizing the way Indonesian companies manage their finances, HR, and customer interactions.

As an Account Manager in Jakarta, you'll be the face of Mekari, forging strong relationships with our clients. You'll handle everything from onboarding to client success, ensuring our clients get the most out of our SaaS products. This role is perfect for someone who thrives in a fast-paced environment and is passionate about helping businesses grow.

If you're a seasoned professional with a knack for building client relationships and a drive to see your clients succeed, we want to hear from you. Mekari offers a dynamic work environment, competitive compensation, and the chance to be part of a company that's shaping the future of Indonesian business technology.

📋 Tanggung Jawab Pekerjaan

• Manage and grow the client portfolio by identifying new business opportunities and developing strategies to increase revenue.
• Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty.
• Conduct regular client meetings to understand their needs and provide tailored solutions.
• Monitor client usage and engagement with Mekari products, providing insights and recommendations for improvement.
• Coordinate with the sales and customer success teams to ensure seamless client onboarding and support.
• Track and report on key performance indicators (KPIs) to measure the success of client relationships and business growth.
• Stay up-to-date with industry trends and Mekari's product offerings to provide valuable insights to clients.
• Participate in cross-functional projects and initiatives to drive Mekari's overall success.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in a sales or account management role, preferably in the SaaS or technology industry.
• Proven track record of achieving sales targets and growing client portfolios.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.
• Familiarity with CRM tools like Salesforce or HubSpot is a plus.
• Proficiency in English, both written and spoken.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

🛠️ Keahlian

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